Slots / Sports
vet222 collects only what it needs to run your account and process transactions through supported payment rails like Rocket and Upay. This policy sets out exactly what we collect, why we hold it, and what you can do about it — access depends on your local law and eligible regions.
When you open an account with vet222, we collect the registration details you submit — name, contact information and the payment identifiers linked to your wallet, such as your Rocket or Upay account reference. We also record session data: login timestamps, device type, browser and approximate region. This is used to keep your account secure and to match transaction records against the payment method you used at checkout. We do not collect more than is necessary. If you fund your account using Rocket or Upay, we store the reference number for that transaction — not your full wallet credentials. Session logs are retained for the period needed to resolve disputes and meet any applicable reporting obligations under the laws of your jurisdiction. After that retention window closes, records are deleted or anonymised on a rolling basis. We do not sell personal data to third parties. Where we share data — for example, with a payment processor to complete a Rocket deposit — the share is limited to what that processor needs to complete the transaction. Any third party we work with is expected to handle your data consistently with the standards described in this policy. Access and availability depend on your local law and eligible regions.
This policy applies to data collected through vet222 — the account registration flow, the wallet and deposit screens, game session records and any communication you send to our support team. It does not extend to third-party sites you reach by following a link away from vet222, and it does not govern how payment processors handle data on their own platforms. The scope below shows the four main areas this policy addresses.
Data you submit when opening or updating your account — name, contact details, login credentials — falls fully within this policy. We use it only to operate and secure your account.
Payment references generated when you deposit or withdraw via Rocket or Upay are covered here. We retain these references for dispute resolution; we do not store full wallet credentials.
Game session logs, page-view records and device data collected while you browse the lobby are within scope. These records help us resolve technical issues and review account security.
Links to external payment platforms or studio pages sit outside this policy. Once you leave vet222, the destination site's own privacy terms apply. We have no control over those practices.
You have concrete actions available to you at any point. If you want to see the data we hold on your account, you can submit a data-access request through our support channel and we will respond with a summary of your registration and transaction records. If any detail is wrong — a contact number, an email address, a payment reference — you can ask us to correct it by raising a support ticket with the specific field you want changed. If you decide you no longer want your account active, you can request account closure. We will confirm what records must be retained under applicable reporting obligations before removing the rest. For questions about how a specific data point is used — for example, how your Rocket payment reference is stored — reach out via the support contact listed on this page. We aim to respond to data questions through the same channel you used to contact us.
Submit a data-access request via support to receive a summary of your account and transaction data held by vet222.
Raise a support ticket naming the field you want updated. Changes to contact details or payment references are processed after identity verification.
If you are unsure why a specific data point — such as a session log or Upay reference — is stored, contact support with the question and we will explain the basis.
Ask us to close your account through the support channel. We will confirm which records must be kept under reporting obligations before deleting the rest.
If you have a question about your data or want to exercise any right listed in this policy, use one of the contact paths below. We do not publish operating hours we cannot confirm, and we do not promise a specific response time. What we do commit to is responding through the same channel you use to reach us.
Open the chat widget from any page on vet222 to send your data question directly to our support team.
Send your data-access or correction request to the support email address listed in your account dashboard under the Help section.
The Help section inside your signed-in account lists the current contact routes and any published policy update notices.
vet222 applies access controls to limit who inside the platform can read your account records. Transaction references — including those linked to Rocket or Upay deposits — are stored in a separate record layer from your login credentials. Cookies on the site are used to maintain your session state and to remember display preferences; they are not used to build advertising profiles or share browsing data with third parties. You can manage cookie settings through your browser at any time. For retention, we keep account and transaction records for the period required by applicable reporting obligations and then remove or anonymise them. If this policy changes materially, we will update the version date at the top of this page and, where practical, notify you through the contact detail on your account.
Account records and payment references are held behind role-based access controls. Only the processes that need your data to complete a function — such as a Rocket or Upay transaction — can read it.
We use session cookies to keep you signed in and to remember your display settings. No advertising or cross-site tracking cookies are set. Manage them in your browser settings at any time.
Records are kept for the period needed to resolve disputes and meet reporting obligations under applicable law. After that window, data is deleted or anonymised on a rolling basis.
When we update this policy, the version date at the top of this page changes. For material changes, we will also post a notice in the Help section of your signed-in account.
The questions below cover what we hear most often about account data, payment references and contact rights. If your question is not here, reach us through the support channel listed above.
We hold the registration details you submitted when opening the account — name, contact information and device/session logs. If you used Rocket or Upay to deposit, we also hold the transaction reference for that payment. We do not store full wallet credentials or card numbers.
Yes. Submit a data-access request through live chat or the support email listed in your account dashboard. We will respond with a summary of your registration details, session records and transaction references held at the time of your request.
Raise a support ticket and name the specific field you want changed — for example, an incorrect contact number or outdated email address. After we verify your identity through the steps shown in the account dashboard, we will apply the correction.
Only where necessary to complete a service. For example, your Rocket or Upay payment reference is shared with the relevant processor to confirm the transaction. We do not sell data and we do not share it for advertising purposes outside vet222.
We keep records for the period required to resolve disputes and meet any reporting obligations that apply under your local law and eligible region rules. Once that period ends, records are deleted or anonymised. The specific window depends on applicable legal requirements.
When you request account closure through support, we confirm which records must be kept under applicable reporting obligations. Everything else is deleted. We will tell you exactly what is retained before processing the closure, so you have a clear picture of what remains.